Japanese brands, designers, workshops, makers, and supply partners, as well as media and creators, are welcome to get in touch. Use the form below or email contact@tokowaka.tw. You are welcome to write in Japanese or English.

Collaboration Inquiries: Tell us about your work and ideas. We hope to begin with an understanding of the work and an exchange of ideas, then explore brand introductions, bringing products to Taiwan, or content collaboration together.

Orders & After-Sales Support: Our store ships only within Taiwan. For questions about products, orders, or returns, please include your order number. If an item is defective, incorrect, or damaged in transit, email photos directly to the address above. The form does not accept attachments. For returns, see our Returns & Refunds Policy. If you have questions, please contact us.